60-years-of-experience

60+ Years of Experience

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Satisfaction Guarantee

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Short Lead Times

Month: October 2016

The Benefits of User Feedback

It’s true what they say, you don’t know ’til you know. And here at Hallmark Nameplate, we want to know. Feedback on our products and services is crucial to maintaining and even improving the quality. Nothing makes us happier than knowing that a customer is satisfied with our work. Likewise, if there is anything a customer thinks can be improved upon, we want to know about that too. Communication is key with all things business. The benefits of customer and user feedback are what keeps us at the top of our game and what helps us continue to make people happy.

Research has been done throughout the business world that the best way to know how to improve a product is through user feedback. There is simply no better way to gauge how well a product works and how well it will sell if there is no dialogue between the user and the producer. Well known companies who have improved their services over and over again rely heavily on the feedback method and have proven that it increases satisfaction in everyone including the user, the company, and the employees working for the company.

Web Analyst & Optimization Specialist of T-Mobile, Margot Van Pelt told researchers,“T-mobile experiences increased customer satisfaction due to streamlined handling of feedback.” They are not the only ones. Companies all over the world want to know what the public thinks of what they are making. Business Analyst for Rabobank, Fatih Agirman, says that they are always looking for better customer engagement and that they are constantly looking to improve the interaction.

At Hallmark Nameplate our mission is to provide quality goods and services that enhance your business. Whether it be a nameplate, graphic overlay, switchboard, or control panel, we want to give our best work to our customers. By delivering the highest quality of products and services we are able to grow our business and customer base. Sales are a great way of tracking our success but the real test of our company is what the customer thinks. We would not be where we are today without the loyalty and trust of the wonderful people who not only rely on us for work that is valuable to them but who keep coming back for more. The loyalty that our customers offer us is invaluable and would not be possible without their precious feedback.

Why we want to hear from you:

The Customer Knows Best

When someone is using our products, they see it in a new and unique way that differs from the way we see it when it is created. The customer is the one who has more user experience and knows how it works in a particular environment. We would love to know what the customer knows because the customer knows best! Tell us all about how you use our product, why you love it, or if there is more you would like to get out of it.

We Can Improve Our Products

Users who enjoy using the products we have made and the services we provide enjoy them because they work. But we want to make them work even better! If there is something more a customer wants out of a product then we want to know about it. Feedback allows us to create even better products that can make a customer even happier.

Increase Production

When products work well and customers are happy, business is better. We want customer satisfaction and we want to make quality products. If we can do that well, it allows us to create even more quality products and add even more satisfied customers to the list. We can only do that if we know what keeps customers happy and how we can keep them that way.

How to give us feedback:

Click on the ‘Contact Us’ button on our page and fill out the Comments/Questions section. Tell us anything about your thoughts on our products and services. It is beneficial not only to our company but to the many people who rely on our company for quality and satisfaction.

You can also contact us by writing to us on Twitter or simply giving us a phone call at 800.874.9063.

The Basic of a Good Nameplate

A good nameplate needs to be able to withstand the weather and send the right message. A great nameplate needs to do all of that while also looking fantastic. At Hallmark Nameplate we go the extra mile to make sure that not only do our customers end up with a nameplate that gets the job done efficiently, they end up with a nameplate that exceeds their visual expectations. Contact us to get more details on the process of making your own customized nameplate. Whether it needs to send a simple and straightforward message, or is more of an aesthetic piece, we can help. Find out below what we think goes into the details of making a great nameplate and give us a call to discuss your own idea.

The Surface

One of the first things that we do when creating a nameplate is consider the surface that it will be mounted on. Since nameplates do not require embossing or extensive engineering, there is a wide variety of surfaces available for nameplates. When designing your nameplate, the team at Hallmark will work with you on deciding which surface, or substrate as we call it, is best for what you are looking for. We have 5 substrates available for nameplates that can be used in unique ways.

-Polycarbonate (lexan)
This is a great choice for outdoors because it can whether the elements and also withstand high heat. It is available in a gloss, velvet, or matte finish, so the look is extremely versatile.

-Polyester (Mylar)
If you need a nameplate that can really withstand harsh treatment, this is the best choice. It is available in a gloss or matte finish that will last despite any harsh chemicals or powerful UV rays.

-Vinyl
Vinyl is great because it has the ability to be made flexible. It can also be made with a gloss or matte finish and has a wide range of thickness. It can be available for outdoors with a UV protective coating that is available at Hallmark.

-Paper
For more creative and unique paper labels, come to Hallmark. We can make a large amount of paper labels and can also vary the size.

-Aluminum
These are available with a matte or mill finish and a wide range of thickness. Nameplates made out of aluminum are extremely durable and considered to be the most rugged of materials.

Color and Design

At Hallmark Nameplate we are extremely proud of our designers and color experts who work on our nameplates. A lot of time and effort goes into designing a both functional and beautiful nameplate.

We base a great deal of our design on the color theory. A full-time colorist is on staff with knowledge of color design, matching, and quality control. The psychology of color and how the brain works with color and design is implemented when our nameplates are designed and helps to guarantee that the end result will be pleasing to the human eye.

Screen printing is available at Hallmark Nameplate, so if you are looking for a nameplate with a specific logo or graphic design, we are able to insert that with extreme precision. We are also fully equipped for digital printing which means our nameplates can have exact visuals laid out onto our nameplates with brilliant clarity.

Unique Touches

Nameplates can be very functional pieces. Some come with serial numbers or barcodes and some of them send a very strong message of warning or danger. There is a time and place for creative touches and we know that not all of our customers are looking for simple and straightforward nameplates. At Hallmark Nameplate the customer is able to sit down with designers who will help them through the process of coming up with a creative and unique nameplate that exceeds their expectations. If you are in need of a nameplate that is different or customized, do not hesitate to contact us. We will work with you to make your nameplate dream a reality.

At Hallmark Nameplate, nameplates are our specialty and we deliver quality nameplates that tailor to exactly what the customer is need of. That’s what separates our great nameplates from the good nameplates.