When it comes to making quality products that our customers trust, standards are everything. At Hallmark Nameplate, we do more than live up to our own standards. Our company is in compliance with a network called ISO, the International Organization for Standardization.
The ISO is an independent, non-governmental organization with a membership of 162 national standards bodies. Thousands of standards, or guidelines, on how things should work and maintaining quality, safety, and efficiency have been published by the ISO. The organization covers a wide variety of industries and is extremely important when it comes to international trade. What the ISO means for our specific clients, is that our products are not only expected, but required to maintain a level of quality. Client satisfaction is the most important focus of Hallmark Nameplate and staying in network with ISO guarantees that everything from appearance to safety are high priority for us.
There are members of the ISO located all over the world. The United States formed its own institute called the ANSI, the American National Standards Institute. The ANSI represents the needs and views of U.S. stakeholders in standardization forums around the globe. They have a headquarters in Washington, DC and and an operations office in New York City. Their purpose is to enhance global business competitiveness and improve the quality of life for the world’s citizens.
Heavy research has gone into so many aspects of what we do here at Hallmark Nameplate and industry policies and codes of conduct have been created based on that research. As a consumer, you may not realize how much time and effort has gone into making sure that everything from the food you eat, to the screen you are reading this on, to the cars going down the street right now have been thoroughly inspected and held to a certain expectation. People involved with the ISO have worked extremely hard to create guidelines and standards for all kinds of products so that the safety and well-being of consumers all over the world are protected.
Hallmark Nameplate is just one of many companies that are in compliance with ISO. As an informed consumer, take a look at some of the other products you use and do some research to find out whether or not the companies who manufactured those products participate with ISO compliance. Take a look here at what Biz Manuals says are the 10 reasons for needing ISO 9001 certification.
Consumers are the most important piece of the business puzzle. The feedback that is received from clients is invaluable because it controls how businesses are run based on what is purchased and what is said about those purchases. We want our clients to know that they are purchasing products of the highest quality when they decide on a Hallmark Nameplate product. We also want to hear from our clients and receive testimonials based on reactions to our products. By maintaining a required level of quality, we are able to consistently deliver our best products possible. When we verify that our products are living up to the ISO expectations, we can expect to hear positive feedback from our customers and that is exactly what we strive for. The importance of ISO compliance continually goes back to our client’s reviews of our products.
It is important to us that our clients are aware of how seriously we take our standards. No matter the Hallmark Nameplate product, we want it to be the best and most reliable for all of our clients. We encourage our clients to research and become familiar with the standards our company is held to as well as other companies that are also members of the ISO. We believe that it is an important right as an American consumer to be aware of what quality and standards mean to this country. Our goal is to consistently meet our client’s expectations and we are able to do that by making evidence based decisions on customer feedback knowing that we are in compliance with ISO.