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What an ISO 9001 Certification Is and What It Means to You and Your Business


When you’re researching companies to provide things like nameplates and manufacturing services, quality is likely one of the most important factors in your decision. As a savvy buyer, you check reviews, ask around, and do your research. That’s because you know that the presence or absence of quality management within an organization resonates through all that they do from the quality of their products, to timely deliveries, to managing client accounts to resolving challenges.

Your business runs best when it’s partnered with vendors who understand this. Late shipments or inferior products mean delays that you as a business leader cannot afford. They cost you time and they cost you money. That’s why when you’re looking for a manufacturing partner you want one that is ISO 9001 Certified.

What is the ISO?

The ISO is the International Organization for Standardization. As a business leader, you know the importance of standardization. When clear policies and procedures are in place, your organization runs more smoothly.

Without strict international standards, companies who buy goods and services within the global marketplace would not know what they are buying and what to expect from the company. They must know this whether that company is in Hong Kong or Middle America. The ISO researches, collaborates with industry experts and establishes standards for various industries and across industries. They then certify that companies are meeting those standards.

What is an ISO 9001 Certification?

ISO 9001 is the certification that a company receives for its quality management systems. It specifically addresses how a company’s processes provide real benefit to the customer. It entails everything from processes at the very top of the organization to the entry level employees to any contract labor.

How Does a Company Become ISO 9001 Certified?

To obtain this prestigious certification, a company must demonstrate the compliance of its quality management systems. The qualification looks at procedures related to:

  • People
  • Facilities
  • Equipment
  • Training
  • Services

The qualification is strenuous and the certification hard-earned. This is great news for you. Your business needs a partner that understands quality and lives it.

A company that has obtained this certification has:

  • Researched 9001 standards
  • Aligned its own policies and procedures with the ISO
  • Extensively self-audited to assure its own compliance
  • Applied to become a part of the certification process
  • Undergone a formal external audit from an ISO-approved auditor
  • Obtained a Certification

But the process does not stop there. Quality is not just about meeting a goal and then remaining stagnant. Quality is about continual growth. Because of this, organizations that have been approved must have processes in place to continually work to identify needed improvements, and make them, to benefit the customer.

What Does This Mean For You as A Customer?

This certification means that we have the policies and procedures in place to provide you with the utmost product and service. Our quality standards have undergone rigorous testing. And we produce quality. Let’s look at how these standards impact the individual products or services you may request.

Nameplates – Every nameplate is designed to strictly meet specifications. You can expect the materials to meet or exceed durability expectations for that material, colors to be consistent, images to be crisp. Our nameplates are the face of your products. And they should live up to their role in the success of your business.

Graphic Overlays – Graphic overlays are more complex than nameplates. But their complexity can be no excuse for inconsistent quality. You can expect all embossing, trans-color displays and textures to be clearly defined and exact. Our graphic overlays can take the heat and almost any environment you can throw at them. You tell us what extremes to which you reasonably expect the overlay to be subjected. And we design that overlay to last.

Membrane Switches – With membrane switches, breaches are unacceptable. Our non-tactile switches are robust and completely sealed, able withstand over 5 million actuations. Now that’s quality. Our tactile switches are internally vented for a complete seal and even with the increased wear and tear they’ll endure, you can trust that they can take over 1 million actuations.

Electronic Assemblies – These include control panels, circuit boards and box assemblies, so precision is everything. Our electronic assemblies are of the highest quality and the most reliable in the industry. That’s why we’re the premiere provider for some of the biggest manufacturers in the world.

Electronic Manufacturing – With our state of the art equipment, we can can provide through-hole, surface, or mixed PCB assembly. Just like everything else we do, we have the systems in place to assure consistent quality throughout.

Your Provider Should be ISO 9001 Certified

Quality every step of the way, inside and out, that’s what it means to be ISO 9001 Certified. We’re proud to be able to provide our customer with the highest quality. At Hallmark Nameplate quality isn’t simply our goal, it’s our culture.

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